Section 1

Understanding the Basics

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Get Started with Compliance Fundamentals

From creating a top-notch code of conduct to understanding the role compliance plays in your organization, this is the place to learn the core elements of an effective compliance program.

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Each compliance program is unique with disparate risks and various levels of maturity. Although there are a number of nuances determined by your company’s size, industry and location, there are still basic principles that are best practices across the board. In this section you’ll learn about the key skills every compliance professional should have as well as the general knowledge base effective compliance professional have and harness throughout their careers.

Just as there are key skills every modern compliance professional should possess, there are fundamental elements every effective compliance program should practice. This section will introduce you to those key components of a robust compliance program and provide the guidance you need to move your career and program to its next level of sophistication. 

Weekly Compliance Tips | Kristy Grant-Hart

Compliance expert, Kristy Grant-Hart, offers her wildly effective wisdom and best practice advice on compliance program management. 

Kristy Grant-Hart

Compliance expert, Kristy Grant-Hart, offers her wildly effective wisdom and best practice advice on compliance program management. 

Avoid Sharing All the Details at Once

When you need to tell the business about a new law or regulation, give as few details as required. The business needs to know what you need from them to help you be successful or to be in compliance with the law. For example, if the business needs to post a new data privacy notice, they don’t need to know all of the details of the new regulation. Instead, simply tell them what you need. If they want details about the law, they can ask for more clarification. Click to Tweet

How to Provide Context to Anti-Bribery Training

If you’re performing anti-bribery training, consider using the Transparency International’s Corruption Perceptions Index. Have people guess where on the list their country is compared to other countries in which the company operates or where the company’s products are sold. People love hearing about their country and it puts the risk in context. Click to Tweet

How to Localize Compliance Training

Be sure to include local stories and examples in your live training whenever possible. Studies show that people internalize and identify with stories the most when the story is about a person similar to themselves. Try to use examples from the city or country the people are from, or use a story featuring a company in the same city, country, region or industry as the people in the room. Click to Tweet

How to Promote Yourself Expand Your Professional Network

Many compliance officers are uncomfortable using social media sites like Twitter or LinkedIn to promote themselves or comment on what’s happening in the profession. While it is always important to be courteous and professional, social media allows people to connect across the world. Your network can expand rapidly without even leaving your desk, and when you meet people in person at conferences that you’ve connected with virtually, you’ll have an immediate warm contact instead of a cold introduction. Click to Tweet

How to Avoid Normalizing Bad Behavior

Be sure to stop small indiscretions and breaks in policy before they become rampant. It’s easy to think, “Oh what’s the big deal? It’s just a small indiscretion.” But this kind of thinking can lead to a normalization throughout the business of violating policies. Small cracks can become big fissures, and people won’t know whether the policies really apply. Keep bright line rules which are easy to follow. Not only will it help keep everyone in line, it will also teach everyone what is expected of them. Click to Tweet