Section 1

Understanding the Basics

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Get Started with Compliance Fundamentals

From creating a top-notch code of conduct to understanding the role compliance plays in your organization, this is the place to learn the core elements of an effective compliance program.

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Each compliance program is unique with disparate risks and various levels of maturity. Although there are a number of nuances determined by your company’s size, industry and location, there are still basic principles that are best practices across the board. In this section you’ll learn about the key skills every compliance professional should have as well as the general knowledge base effective compliance professional have and harness throughout their careers.

Just as there are key skills every modern compliance professional should possess, there are fundamental elements every effective compliance program should practice. This section will introduce you to those key components of a robust compliance program and provide the guidance you need to move your career and program to its next level of sophistication. 

Weekly Compliance Tips | Kristy Grant-Hart

Compliance expert, Kristy Grant-Hart, offers her wildly effective wisdom and best practice advice on compliance program management. 

Kristy Grant-Hart 05/30/2018

Compliance expert, Kristy Grant-Hart, offers her wildly effective wisdom and best practice advice on compliance program management. 

How to Empower Employees and Protect Your Reputation

Don’t be afraid to remind employees that their future reputation depends on how they act today. Warren Buffet famously said that it takes 20 years to build a reputation, and 5 minutes to destroy it. When you’re talking to your colleagues, remind them that their choices today determine how people feel about them now, and also in the future. Collectively, their actions, along with the actions of their colleagues, determine the reputation of the company, and the value of its reputation as they move through life and to other jobs. Click to Tweet

Why You Should Back Resource Requests with Data

When requesting resources, be sure to make an explicit business case for why the resource is necessary. It’s easy to forget that the business may not know anything about the requirements of the law or the potential punishments for failure. By being explicit and using metrics, numbers or examples of other companies’ best practices, you are more likely to have your requests granted. Click to Tweet

How to Benchmark Your Program’s Effectiveness

Benchmarking your program against trends in the industry and regulatory expectations is one of the most important things you can do. But how do you do this benchmarking, especially if you don’t have a budget for outside program review? There are many great resources coming out of law firms and consulting groups that give benchmarking information gathered from surveys. This information can often be obtained by simply giving your email address. Find industry leading benchmark reports here. Click to Tweet.

How to Better Engage an Audience

Don’t rush out after meetings or training with the business. Instead, join people for coffee, drinks, lunch or dinner. Just after you’ve just presented or done training is the time people are most likely to have questions. Putting yourself in a relaxed environment will give people permission to ask you questions without feeling like they need to formally request a meeting with you. Click to Tweet

How to Use Internal Audit as a Compliance Resource

Build a good relationship with your internal auditors. Internal audit typically spends much more time in remote locations than you’ll be able to. If you can, have a short call with the lead auditor whenever they go to and leave a location. You’ll keep compliance concerns front-of-mind, and also be able to get recognizance on the feel of the location. Internal Audit is unlikely to write things like, “they seem really overworked and the sales goals are impossibly high – I’m not sure we’re incentivizing them properly” in an audit report. However, by having regular conversations, you’re much more likely to get the important inside information about what’s happening on the ground. Click to Tweet