Compliance and Risk Management Software for the Retail Industry
Organizations in the retail industry face unique challenges and risk when it comes to ethics and compliance. Retail companies often have workforces, capital and suppliers that are spread widely across the globe. Workforces are further complicated by high turnover rates, seasonal work and younger frontline employees and middle managers. In addition, industry-specific needs require employees to spend the majority of their time on the sales floor directly interacting with customers. Time constraints mixed with the nature of the traditional retail space leave little opportunity for effective compliance training.
Frontline retail employees engage with corporate headquarters through light-touch relationships which increases the need for enhanced policy and procedure management. Employees need to be able to access, comprehend and attest to policies despite irregular working hours and unconventional workplaces. Similarly, satellite retail spaces require effective communication channels for frontline employees to escalate reports of misconduct up to legal, HR and compliance functions.
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