Challenge: Growth Drives Need for Robust Policy
When Carnegie Robotics was founded in 2010, it focused on research and development and devoted a small
portion of the company’s resources to manufacturing. But with a rapidly growing manufacturing business and
contracts with the government, relying on email and spreadsheets to manage their ever-growing collection of
policies and assembly instructions was no longer feasible.
As the company scaled from start up to a more mature organization, management realized they needed a tool that
would grow with them and remain flexible as they added more employees and increased the number of policies
Solution: PolicyTech® Delivers Scalable Solution
Carnegie Robotics turned to PolicyTech to help them effectively manage their growing number of policies and
procedures. “Some of our government contracts require that we have certain policies in place, and we use
PolicyTech to confirm that people have read those policies,” said Clayton Mathis, Manager of Corporate Services.
Those same government contracts also drove the adoption of the software for a unique purpose – storing assembly
instructions. “When you’re building products for the government, configuration management becomes very
important. We’ve used PolicyTech to control versions of our assembly instructions to ensure that we distribute new
versions to assemblers quickly and uniformly,” described Mathis.
In addition to putting everybody on the same page, PolicyTech helps Mathis and the company identify where there
are issues that need to be addressed. As a small company, there aren’t always resources available to ensure that
each individual employee reads and follows company policies. PolicyTech allows Carnegie Robotics to automate
the process, identify failure points, and ultimately correct them in a timely fashion.
Results: Better Policy Management Leads to Important Certification
PolicyTech’s scalability has easily accommodated the company’s growth and need to mature its business processes.
“When you’re a startup with five people, it’s very easy to make sure that everybody is doing what they need to be
doing because they can all see each other all the time. When we moved into a 42,000 square foot facility and doubled
in size in two years that becomes more challenging. PolicyTech allows us to distribute these policies much the same
way that you would see in a much larger organization,” said Mathis.
Robust policy management also helped Carnegie Robotics earn an important distinction – ISO 9001:2008 certification.
The certification is a worldwide Quality Management System standard that demonstrates that the company executes
business functions according to the procedures that they have set forth. Certification requires that Carnegie Robotics
can document what its procedures are and that those procedures are being followed. PolicyTech gives the company
the ability to verify that both of those things are happening on a regular basis.
The value of earning ISO 9001:2008 certification has been “immeasurable” according to Mathis. Some of
the company’s contracts require a Quality Management System, and ISO 9001:2008 is the gold standard for
manufacturing. “There are not really that many, maybe a handful of, companies our size in manufacturing that have
this level of certification and an even smaller number in the robotics field. It absolutely is a market differentiator.”
About Carnegie Robotics
Carnegie Robotics, LLC (CRL), is an ISO 9001:2008 certified supplier of reliable and advanced robotics sensors and
platforms for defense, agriculture, mining and commercial applications. CRL has grown steadily since its founding in
2010 by fulfilling the increasing demand for reliable and environmentally robust components that provide perception
and intelligence for autonomous systems. In addition, CRL partners with major equipment suppliers to deliver
disruptive, automated systems to traditional markets.