2020 Risk & Compliance Hotline Benchmark Report

NAVEX Global

Risk and compliance officers have many opportunities to leverage the data in their hotline and incident management systems to improve their compliance programs – and their organizational culture of integrity and respect. This year’s benchmarks point to several opportunities to increase program effectiveness.

For anyone responsible for:

Incident management and hotline intake, capturing incident reports, program reviews and assessments

NAVEX Global's key findings in the following areas:

Report volume
Report allegation categories
Anonymous vs named reporting
Follow up and substantiation rates
Case closure times
Intake methods
And more!

Page length:

60 pages

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