From emails and texts to paper documents and receipts, organizations create records as part of normal business operations. With a number of legal, regulatory and operational guidelines that govern how these records are managed, it’s critical that employees understand their obligations for properly creating, handling, storing and destroying them.
That’s where NAVEX Global’s Records Management course comes in. This course helps employees understand their responsibilities for managing the entire records lifecycle. It starts by explaining what a business record is and the rules and policies that dictate how it is created, identified and handled. It builds upon this knowledge with coverage of other important topics, like retention schedules and best practices for securely and properly accessing, using, saving and destroying records. The course concludes with an important module on compliance with records hold requests.
The end result is a course that helps organizations reduce their risk by educating their employees about the entire records lifecycle and their role in managing it properly.