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At a Glance

Course length: 
Course type:
Full Length Course
Conduct Training
All Learners
Conflicts of Interest
Rich Media

Personal pursuits and relationships outside the workplace can lead to richer, more fulfilling lives for employees. Inside the workplace, gifts and entertainment given or received in the course of a job can strengthen business bonds. This all adds up to a better working environment. But what happens when these situations conflict with the interests of the organization or put an organization at risk?

Conflicts of Interest provides critical guidance on recognizing and handling conflicts – or potential conflicts – that can threaten organizational integrity. Learners will explore how conflicts in key areas can harm their employer and put jobs at risk. Animation, video and interactive scenarios engage learners and drive home critical points and best practices.

Employees have an obligation to avoid conflicts and maintain organizational integrity. Strong training can increase accountability and reduce risk, creating a culture where doing the right things – both inside and outside the workplace – is second nature.

Course Details

  • All Learners
All Learners

Key concepts covered in this course:

  • A definition of “conflicts of interest”
  • Situations where conflicts may exist
  • Key questions to ask if you suspect a conflict
  • Disclosing actual or perceived conflicts
  • Determining generally acceptable gifts
  • Caution when giving gifts or offering hospitality to government officials
  • Best practices for handling questionable offers
  • Seeking outside employment or positions with competitors or customers
  • Best practices for responsible charitable and political activities
  • Maintaining conflict-free board memberships
  • Keeping work and outside activities separate
  • Investment in competitors or companies who do business with the learner’s organization
  • Starting a competing side business
  • Taking personal advantage of business opportunities discovered through employment
  • Situations that can affect judgment or create a conflict
  • Best practices for preventing personal relationships from creating a conflict
  • When to raise concerns or seek help
  • Assurance the organization will investigate reports and take action as necessary
  • A restatement of non-retaliation policy
  • The value of each employee in preserving the organization’s reputation and maintaining an ethical workplace

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