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At a Glance

Course length: 
31-60
Course type:
Full Length Course
Category: 
Information Security Training
Regulations: 
CCPA - California Consumer Privacy Act
Audience: 
Managers, Employees
Topic: 
Data Privacy
Format: 
Rich Media

The California Consumer Privacy Act (CCPA) is one of the strictest data privacy laws in the United States. It requires organizations to be transparent about how they collect, use and disclose personal information, and it grants consumers specific rights to access and control that information. To comply, it’s critical that employees understand these requirements and how to meet them. That’s why the CCPA also requires workforce training.

NAVEX Global’s CCPA course provides this training by giving learners a foundational understanding of the law, beginning with the key transparency and notice obligations that dictate how personal information can be collected and used. It then helps learners understand their responsibilities for ensuring consumers can exercise the rights the CCPA gives them, with coverage dedicated to consumer access, erasure, opt-out and opt-in requests. Finally, because the CCPA also requires organizations to have strong controls over personal information, essential data security practices are discussed. All of this content is presented through animation, video and interactive scenarios that engage learners and drive home critical points.

CCPA violations can result in significant fines, as well as reputational damage. Effective training can reduce this risk, making it a crucial addition to any organization who must comply with the CCPA.

Please note, this course is currently available in English only.

Course Details

  • All Learners
All Learners

Key concepts covered in this course:

  • Who must comply with the CCPA
  • What the CCPA protects
  • Definitions of key terms under the law, like personal information, consumer, collecting and selling
  • Consequences of privacy violations
  • How to identify personal information under the CCPA
  • Special considerations, such as deidentified and aggregate consumer information
  • Obligations for collecting personal information
  • Obligations for using personal information
  • Obligations for sharing and selling personal information
  • An explanation of sharing for a “business purpose”
  • An explanation of individuals’ right to access information under the CCPA
  • Who is responsible for ensuring consumer access requests are fulfilled
  • Types of information that must be provided in consumer access requests
  • Requirements for responding to consumer access requests
  • The right to deletion
  • The right to opt out
  • The right to equal services
  • The right to opt in for children and minors
  • How to fulfill consumer deletion and opt-out requests
  • How to store personal information securely
  • Technology and information security best practices
  • How to respond to suspected data breaches

 

Reinforce this topic with these two micro learning courses

NAVEX Global suggests these courses that pair well:

NAVEX Global Online Compliance Training Courses: Handling Personal Information

Data Privacy: Handling Personal Information

In a world of data breaches and identity theft, organizations today rely on their employees to handle all personal information with extreme care. This micro learning course stresses the importance of this responsibility and offers an overview of some quick tips to avoid common mistakes that can put personal data in jeopardy.

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NAVEX Global Online Compliance Training Courses: Managing Fourth Party Risk

Data Privacy: Managing Fourth-Party Risk

When it comes to protecting data, organizations are responsible for the actions of their third-party business partners. They can also be held responsible for the actions of fourth parties: the vendors and suppliers that those business partners may use. Learners who frequently interact with these third and fourth parties will benefit from this micro learning course’s practical guidance on monitoring these businesses.

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