It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
As our Product Analyst, you will be responsible for the planning and execution, through definition and delivery, of our NAVEXEngage Content offerings as part of our integrated risk and compliance management platform. Specifically, this role will drive management of our NAVEXEngage Training, Code of Conduct and Awareness solutions.
You will drive product innovation, revenue and margin growth as you guide our development, operations and sales teams and other stakeholders to delight our customers. Your responsibilities will range from increasing the profitability of existing products to planning, developing and launching new products and services. You will create products from existing ideas and help drive initiatives by studying market trends and customer data, frequent contact with customers and prospects and analysis of how best to serve their needs.
You must possess a unique blend of business and technical savvy and a big-picture vision with the drive to make that vision a reality. You must enjoy spending time in-market to fully understand customer problems and find innovative solutions for broad market adoption.
We Offer You:
An innovative organization that is secure, growing and thriving with a reputation that we are proud to say is absolutely second to none
A workplace experience that is inclusive and based on our determination to retain you each day as well as enables you to learn, grow and develop your career, and people dedicated to your success at every level
Competitive pay with benefits that matter, including the time and flexibility to balance the multiple roles you play in life
What You Will Do:
Gather and document qualitative and quantitative market evidence from customers and prospects, competitors, analysts and other sources to describe the existing market opportunity
Partner with Finance to develop Business Cases which drive investment in product growth and expansion
Write business and product documentation for internal stakeholders or customers
Facilitate continuous dialog and discovery with customers via interviews, win/loss calls, churn analysis, and competitive analysis, bringing market knowledge back to the development teams
Generate Use-Cases and prioritized requirements from all functional stakeholders
Partner with the Pricing and Finance teams to ensure the product is being priced competitively and packaged in the most efficient manner
Partner with Marketing to leverage your market insights into sales-enabling tools and other customer-facing artifacts and programs
Drive go-to market efforts and support sales/services enablement efforts, including questions on product capabilities and roadmaps.
Evaluate product success and opportunities for improvements based on quantitative analysis
What You Will Need:
A Bachelor’s degree from an accredited university or college, preferably with a marketing, business or technology focus; MBA is a plus
2+ years experience in product operations for a Software or SaaS product in an Agile environment; ethics and compliance industry experience is a plus
Ability to collect, document and analyze data and develop insights
Proficiency in Microsoft Office suite (Word, Excel and Powerpoint)
Ability to work with geographically remote and global teams
Understanding of the Pragmatic Marketing® framework is a strong plus
Solid track record of fostering relationships and aligning teams across multiple departments
Strong, high quality project and task execution within defined timelines
High tolerance of ambiguity, an openness to change and a willingness to take informed risks
Excellent verbal and written communication skills and a commitment to participate effectively with a team and collaborate with people across a variety of levels with diverse backgrounds
NAVEX Global is an equal opportunity employer, including disability/vets.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!