From the COVID-19 pandemic to the widespread protests for social justice, the past year marked an epoch in the popular consciousness – and this new awareness may serve as a catalyst for institution-altering change in 2021 and beyond.
However, these events offer a unique challenge to organizations seeking to understand and interpret this change within the framework of their own annual benchmarking. In a year when everything was different, what was unique to 2020, and what will inform the future?
This year, NAVEX Global chose to embrace the fact that our findings can only be understood within the context of 2020. Our analysis also incorporated recent developments within the risk and compliance space.
The resulting analysis reveals several key trends and findings. Taken together, these results reinforce a common narrative of growth, variation, and volatility.