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Going into effect on the first day of 2020, the California Consumer Privacy Act (CCPA) brings a new host of requirements for companies in scope doing business in the Golden State – not just based in the state. The privacy act aims to give California residents more control over how companies collect and use their personally identifiable information (PII) by granting residents certain rights to see and control the PII that companies collect about them. Companies subject to the CCPA must comply with the data privacy law by creating mechanisms that allow California residents to exercise those rights. Under the CCPA, California consumers may request to:
Enforcement and litigation risks for non-compliance could be severe. The CCPA allows the state to seek civil monetary penalties for each infraction, and it also allows consumers to file their own civil litigation seeking damages arising from certain personal information breaches.
Step 1: Make sure your policies and procedure management program remains in alignment with California’s data privacy law as it evolves.
Step 2: Offer multiple methods for consumers to submit data subject requests, including a toll-free telephone number and a web-based method.
Step 3: Train employees on how the CCPA applies to their duties to ensure all individuals responsible for handling consumer inquiries understand how to comply with your organization's privacy policies and procedures.
Step 4: Perform a risk assessment on third parties you share data with and service providers that handle PII on your company’s behalf. Confirm that your policies and procedures for working with those third parties and service providers address CCPA compliance issues.
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