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White Papers
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Back to Resource Centre ReadWhite Paper

Whistleblower Hotlines and Case Management Solutions - Major Challenges and Best Practice Recommendations

Many organizations are incorporating a professionally developed and managed whistleblower hotline and case management system to reduce unethical and/or illegal behavior. Understand the 9 key challenges related to development and management of an effective and efficient whistleblower hotline.

For anyone responsible for:

Incident management and hotline intake, capturing incident reports

What you'll learn:
  • Nine key challenges related to development and management of an effective and efficient whistleblower hotline
  • Sourcing considerations and the performance, Privacy and compliance factors related to outsourcing
  • Cost implications of the sourcing decision
  • The whistleblower hotline must be perceived as independent and credible
  • The whistleblower hotline must be universally accessible and user-friendly
  • Systems, tools and processes must enable accurate, intelligent tracking, reporting and decision-making
Page length:

12 pages

Get Access Now
Ethics & Compliance Program White Paper

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