Definitive Guide to Incident Management | NAVEX Global

Learn everything you need to create an effective case or incident management programme - from planning to implementing to measuring results - with our comprehensive guide.

For anyone responsible for:

Incident management and hotline intake, capturing incident reports

What you'll learn:

How to define your goals and create a strategy
How to promote use of your incident management programme
How to monitor and improve your programme's effectiveness

Page length:

28 pages