What is a Hotline?
A hotline, also known as a helpline, is a confidential reporting system for employees to identify wrongdoing in the workplace. Ethics helplines allows employees, customers, suppliers, and other stakeholders to quickly and confidentially report ethics and compliance issues or other types of wrongdoing anonymously. Leaders can correct the issue before it becomes a serious problem or before the whistleblower turns to outside sources.
Your whistleblowing procedure outlines the steps an employee should follow to report wrongdoing by a fellow employee, made in the public interest. Whistleblowing is shining a light on something that is unethical, or even dangerous.
Whistleblowing is not an outlet for personal vendettas, nor is it a chessboard for office politics. This is not a contentious place for one employee to attack or lambast another. It’s a safe, often anonymous, place for your employees to bring matters forward for the good of the entire company. Whistleblowing needs to be framed as virtuous, rather than vindictive. And necessary, rather than nasty.