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NAVEX Global Online Compliance Training Courses: Whistleblowing, Reporting & Retaliation: Managing Complaints

At a Glance

Course length: 
< 10 min
Course type:
Micro Learning Course
Category: 
Employment Law Training
Audience: 
Managers, Employees
Topic: 
Speaking Up & Reporting
Format: 
Video

Managers have a unique role when receiving and escalating complaints. In addition to following the proper processes, they must also create an environment in which their employees are comfortable speaking up. Responding to complaints effectively is a critical part of this. This micro learning explores what an effective manager response looks like, from offering support to addressing retaliation concerns, all with the goal of ensuring employee confidence in the reporting process.

This micro learning course works well with...

NAVEX Global Online Compliance Training Courses: Complaints & Investigations

Complaints & Investigations

Trends in workplace misconduct suggest employee complaints are on the rise – and that’s a good thing. It’s important that organizations, specifically the managers who respond to those complaints, are adequately prepared. This course is designed to train managers about the critical role they play in the complaint management process and how they can avoid common legal missteps.

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