
Complaints & Investigations
Trends in workplace misconduct suggest employee complaints are on the rise – and that’s a good thing. It’s important that organizations, specifically the managers who respond to those complaints, are adequately prepared.
Managers have a unique role when receiving and escalating complaints. In addition to following the proper processes, they must also create an environment in which their employees are comfortable speaking up. Responding to complaints effectively is a critical part of this. This micro learning explores what an effective manager response looks like, from offering support to addressing retaliation concerns, all with the goal of ensuring employee confidence in the reporting process.
Trends in workplace misconduct suggest employee complaints are on the rise – and that’s a good thing. It’s important that organizations, specifically the managers who respond to those complaints, are adequately prepared.
The consequences of remaining silent when confronted with potential misconduct can have far-reaching effects. This micro learning explores the importance of reporting and the potential for misconduct to worsen if concerns about violations are not internally reported.
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