August 25, 2015
By Jaclyn Jaeger
A compliance training program is only as strong as the corporate culture for which its stands upon, and yet several cultural-related concerns that threaten to undermine training program effectiveness continue to persist.
According to NAVEX Global’s 2015 Ethics and Compliance Training Benchmark Report, 37 percent of 677 ethics and compliance professionals polled said the top threat to training program effectiveness was “employee cynicism about culture change efforts.” Close behind was fear of retaliation, at 35 percent.
“When there is disconnect between the message and the reality, cynicism will fester and grow,” says Ingrid Fredeen, vice president of online learning content for NAVEX Global. “Distrust is much more present in an organization where actions are not aligned with the words.”
Read the full article here (subscription required).