Judy Greenwald, March 15, 2016
The amount of time it takes firms to complete an investigation based on a whistleblower report and close the case continues to increase, concludes a study released Tuesday.
It took a median of 46 days to complete an investigation prompted by a whistleblower in 2015, up from 32 days in 2011, according to the study by Oswego Lake, Oregon-based ethics and compliance firm Navex Global.
The study, “2016 Ethics & Compliance Hotline Benchmark Report,” is based on an analysis of 2,311 Navex clients that received 867,551 individual whistleblower reports during 2015. The analysis includes only organizations that received 10 or more reports last year.
“The ongoing and significant rise in case closure times is cause for concern, as a festering workplace issue can drag down morale, productivity and organizational culture,” Carrie Penman, Navex’s chief compliance officer and senior vice president of advisory services, said in a statement.