We recently received a number of false/bogus reports on our hotline. Does anyone have experience or thoughts about how to process and ultimately determine a resolution for these kinds of reports that don't skew your year-end numbers and reporting?
We recently received a number of false/bogus reports on our hotline. Does anyone have experience or thoughts about how to process and ultimately determine a resolution for these kinds of reports that don't skew your year-end numbers and reporting?
