Section 2

Building Your Foundation

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Implement What You Know with Confidence

Discover action-based tools that provide simple steps for program improvement or robust plans for new ways of doing business. 

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Your ethics and compliance program is an ecosystem of moving parts. New laws and regulations, new lines of business, new geographies, mergers and acquisitions become part of a growing enterprise that your compliance ecosystem must support. 

Effective compliance programs are able to deftly navigate these complexities because they have built strong foundations that were developed with the nature of the compliance industry in mind.

This section will give you the expert advice and programmatic best practices to ensure the first steps you take to develop your program are in the right direction. Or if your program is more mature, these resources and insights will give you the necessary guidance to course correct and improve your program’s foundation at whichever stage it is in. 

 

Definitive Guide to Incident Management

Providing a comprehensive, trusting, and engaging process for employees to report unethical behavior will encourage the speak-up culture within your organization. A robust incident management system is a key function of an effective reporting process for all compliance programs.

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Comments

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The days of a quick email to HR, or notes on a napkin, are long gone. As a manager of staff, I never received formalized training on how to handle an upset employee who was treated badly, or who witnessed misconduct; most managers aren't. By providing a complete tool where the "who, what, where, when, and why" can be documented - whether in a named or anonymous manner - a company gains the insights they need to collect, manage, learn and act on all reports taken throughout a company. Most people don't report in that they don't think anything will be done anyway. Show your employees that you care. Tone from the top must filter down to all levels of the organization.

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May 31, 2017, 10:03 a.m. Andrea Ihara Andrea Ihara

Wow - 40% of incidents are never reported! And, of the those that are reported a full 80% are reported directly to a manager via an open door policy. Data Silo's = RISK
The four keys for alleviating this risk are as follow 1) Instill a "Top Down" approach 2)Provide Multiple Methods 3)House ALL incidents in a Central Repository 4) Zero tolerance of Retaliation

Love these short videos, they are packed full of insight!

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March 28, 2017, 8:52 a.m. Todd Foland Todd Foland