Implement What You Know with Confidence
Discover action-based tools that provide simple steps for program improvement or robust plans for new ways of doing business.
Your ethics and compliance program is an ecosystem of moving parts. New laws and regulations, new lines of business, new geographies, mergers and acquisitions become part of a growing enterprise that your compliance ecosystem must support.
Effective compliance programs are able to deftly navigate these complexities because they have built strong foundations that were developed with the nature of the compliance industry in mind.
This section will give you the expert advice and programmatic best practices to ensure the first steps you take to develop your program are in the right direction. Or if your program is more mature, these resources and insights will give you the necessary guidance to course correct and improve your program’s foundation at whichever stage it is in.
Follow these five steps to create a more effective ethics and compliance program, boost program awareness and connect more with both employees and colleagues.
Follow these five steps to create a more effective ethics and compliance program, boost program awareness and connect more with both employees and colleagues.
Ever wished “simplicity” was included as part of the process to increase the effectiveness of your ethics and compliance program? Whether your goal is to improve your organizational culture, get better connected with employees and colleagues or boost program awareness, these simple steps will get you on the right track:
What better way to get a firsthand understanding of what your reporters experience when they call? Pick up the phone and file an anonymous report. Firsthand testing of your hotline reporting will ensure your calls are being handled appropriately and cases are properly routed through your system.
An updated and searchable list of key documents and processes can save you time and mitigate risk. Create a checklist of standard documents, then organize and file them in a central repository like policy management software, an intranet page or a shared drive.
When your third party business partners have effective compliance programs, everyone wins. Help your smaller business partners by hosting an informational call to get them up to speed on the best practices your compliance program adheres to. And encourage them to use your code of conduct as a basis for creating their own.
Reports packed with too much information won’t help build your program’s credibility. In fact, they may have the opposite effect. Structure reports around guidelines such as FSGO and OECD to help the report align with the Board’s oversight obligations.
There is no substitute for in-person conversations. While surveys and focus groups are important ways to gather information, they are no substitute for personal interactions. This is the fastest and easiest way to find out what’s been a home run, and what’s missed the mark.
Looking for more ideas? Download NAVEX Global’s eBook, “25 Simple Yet Overlooked Ways to Boost your E&C Program.”
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