The Professional Services organization and its team of consultants within NAVEX Global work with clients to move beyond the technical integration challenges found in typical engagements, and more appropriately target a deeper understanding their particular business challenges.
They work to better align our applications with clients’ GRC initiatives and approach each engagement with a successful track record of improving an organization’s overall compliance-based processes. Emphasizing the importance of integrating all associated business processes, our consultants develop a manageable strategy to fully leverage the NAVEX Global™ suite of products and services.
Our consultants guide clients through our documented Professional Services Methodology. The Methodology serves as a general guideline, with each project designed around our clients’ unique goals, objectives and time frames.
We work with clients to get the most from their investment in our products, ensuring that:
- All activities and deliverables are clearly defined
- Timelines are well managed; and
- Stakeholders are involved and actively participating at the appropriate level.
Especially for complex organizations with multiple stakeholder groups, our Services can greatly increase adoption, buy-in, training efficacy and cooperation.
NAVEX Global’s QuickStart Consulting Service uses a methodology which creates solutions that address your business objectives and accelerates implementing your defined solution. Designed specifically for use with advanced versions of our case management system, the QuickStart Consulting Service supports your incident management implementation requirements following best practice processes.
Data Privacy Consulting
All compliance professionals require that their data be secure, but staying ahead of differing global mandates and laws to ensure security can be difficult due to a lack of global uniformity. NAVEX Global’s Data Privacy Consulting service is a complete resource for managing the privacy of reported incident data submitted into your case investigation and management process.
Program Audit & Optimization Engagement
The NAVEX Global Program Audit and Optimization Service is designed to help you make the most of your partnership with us. Intended for existing customers who desire to extend current or unused functionality within the case management system, our business solutions consultants will conduct an enterprise-wide evaluation of your business objectives then leverage their expertise and knowledge of case management system to present best practice recommendations for gaining a more substantial, effective return on your investment.
Integration Services provide a mix of engineering, integration expertise and industry knowledge to maximize product efficiency for business of any size. The Integration Service combines the professional setup of our solution based on best practices with integration of our products with third-party products or any kind of web services.
Custom Consulting Engagement
NAVEX Global’s Custom Consulting Services focus on developing customized solutions for clients, including an assessment of current and preferred GRC environments. We ensure the planning, design, development, implementation, deployment and employee training of your solution is managed effectively and promotes best practices across all business units.
Change Management Consulting
Change Management Consulting addresses the impact of our project on client stakeholders and business users. When business processes are changed and a new application is implemented, the overall productivity of the organization and its people is expected to decline initially. The objective of change management activities is to minimize the disruption caused by new applications and changes in processes, prepare the users for the change, and help organizations achieve improved levels of productivity more efficiently.