NAVEX Global’s case management solution consolidates hotline, open-door, mobile and web-based incident reports into a single location for secure review, investigation, resolution, reporting and analysis. More than 8,000 organizations worldwide rely on NAVEX Global’s compliance case management solution to ensure broad data collection and consistent, workflow-driven incident resolution.
Our case management system guarantees the capture of reports and incidents that come in through other methods, ensuring a consistent process that allows you to collect all the issues and events that pose risk to your organization. The automated, software-based case management system includes workflow automation and process controls that enable consistent and thorough documentation.
It is critical that data can be analyzed rapidly to identify broader trends. The case management system's automated, on-demand and online reporting tools are integrated with hotline and case management software to provide trend analysis when you need it. The robust analytics - including search and ad-hoc Premium Reporting - enable executives to gain clear visibility into risk and ensure an appropriate response is used to reduce your liability.
- Deep-level analysis and reporting for measuring program efficacy, track outcomes, trend and gain insight into critical compliance data
- Provides the ability to adhere to both national and global data privacy rules
- The NAVEX Global Gateway home page provides at-a-glance insights through dashboard widgets
- We offer an enterprise class, centralized repository of all issues and events that impact your business in a single instance – the only one in the business
- Supports consistent, repeatable and measurable workflow process for the handling of issues
- Track efficacy of your case investigators