The Code of Conduct is the foundational document of every company’s ethics and compliance program. It must serve many purposes:
- Clearly communicate expected behaviors for employees, and point the way to additional resources when situations are complex, difficult or sensitive
- Reduce legal liability by addressing the company’s key ethics and compliance risks
- Represent the company’s commitment to integrity to external constituents
While key to a successful ethics and compliance program, too often Codes fail to keep up with a company's changing risk profile. They are also often too legalistic and not user-friendly.