An effective incident management system can be an organization’s canary in the coal mine. To ensure that warning signs are recognized and allegation and incident reports are used to improve and assess compliance efforts, this session reviews the critical steps and best practices.
Among other topics, we discuss:
- What reports belongs in the case management system
- Creating awareness and proper use of case management
- Roles and responsibilities of case managers
- How to analyze, report against and use the data you have collected to spot trends, successes and failures