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At a Glance

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Course type:
Full Length Course
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Effective Communication
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Communication is more than what we say. It involves what we write, type, send, and express through tone and body language. Careful communication is about sending the right message the right way, while protecting vital information. Employees need to understand communication risks as well as best practices for ensuring messages are not only clear, but secure.

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Course Details

  • All Learners
All Learners

Key concepts covered in this course:

  • Potential consequences of careless communication
  • The vital role of clear, simple, and direct communication
  • Best practices for safeguarding protected information both internally and with competitors, business partners, and customers
  • A close examination of confidential, personal, and third-party information
  • Best practices for protecting confidential, personal, and third-party information
  • Using the appropriate method of communication
  • Best practices when using social networks, digital storage, electronic devices, and instant messaging
  • A comprehensive review of guidelines and best practices for safe and effective communication

Reinforce this topic with these two micro learning courses

Get two FREE micro learning courses with the purchase of this full length course. NAVEX Global suggests these courses that pair well:

Good Business Communication

Real people share their thoughts on good business communication. Learners gain an understanding of how poor communication affects an employee’s reputation, tips and advice to help improve business communications and the importance of asking questions, and reporting concerns and potential violations internally.

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Careful Communications (Learning Block)

Highlights the importance of using care in any form of workplace communication. Identifies possible communication risks and offers valuable tips to help employees: know what’s appropriate to send, use the proper medium and deliver the right message.

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