Effective business communications promote teamwork, increase revenue and minimize costly mistakes. Employees are not always clear about what risks they pose when they communicate in oral and written forms. Providing employees with insight into common etiquette practices and coaching them on the proper use of electronic communication tools can dramatically improve the culture, help mitigate risk for the organization and result in more-mindful interactions with other employees and business partners. This course teaches employees to communicate effectively, professionally, accurately and in compliance with the law and organizational policies.
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