NAVEX Client Support

About this Datasheet

We succeed when you succeed. Our team is dedicated to helping you address and resolve questions and issues. And our stellar client satisfaction scores prove we deliver on our commitment.

1. For anyone responsible for:

   Implementing a NAVEX product or solution

2. What you'll learn:

   • The features of NAVEX client support
   • The deliverables of NAVEX client support

Read the Datasheet

NAVEX Client Support

Supporting Your Solutions

We succeed when you succeed. Our team is dedicated to helping you address and resolve questions and issues. And our stellar client satisfaction scores prove we deliver on our commitment.

NAVEX provides proactive, customer-centric support to ensure clients receive the maximum return on their NAVEX investment. Our Client Support team is committed to working with you to answer your questions, meet your business needs and resolve issues quickly and effectively.

Our Comprehensive Approach to Client Support

Online Client Resource Center

• Access resources to commonly asked questions
• Conveniently submit support requests
• View status of open support requests
• Search knowledge base
• Share product enhancement ideas
• Register for interactive web and on-demand training

Product Training

• Leverage our live individual or group training—as well as on-demand virtual training—to maximize your investment in our tools​

Client Support Team

• Rely on our deep solution expertise to help you address any issues you encounter quickly and effectively
• Easily reach our specialists by submitting a support request ticket through the Client Resource Center, by phone, or via email

Client Support Managers

• Rest easy knowing urgent or complex questions and issues receive extra attention from our client support managers

“Client Support is always to helpful. They not only answer my questions, but give me insightful tips on related issues to my original problem.” - System Administrator, Large Healthcare Organization

Lets Work Together

Our team is eager to help you meet your organization’s needs, and help you get the most out of your NAVEX tools.
Get in touch today, and let’s get started. Contact us at info@navexglobal.com or +1 866 297 0224.

About NAVEX

NAVEX’s GRC software and compliance management solutions support the integrated risk, ESG and compliance management programs at more than 13,000 organizations worldwide.