NAVEX Global Client Support
Supporting Your Solutions
We succeed when you succeed. Our team is dedicated to helping you address and resolve questions and issues. And our stellar client satisfaction scores prove we deliver on our commitment.
NAVEX Global provides proactive, customer-centric support to ensure clients receive the maximum return on their NAVEX Global investment. Our Client Support team is committed to working with you to answer your questions, meet your business needs and resolve issues quickly and effectively.
Our Comprehensive Approach to Client Support
Online Client Resource Center
- Access resources to commonly asked questions
- Conveniently submit support requests
- View status of open support requests
- Search knowledge base
- Share product enhancement ideas
- Register for interactive web and on-demand training
- Leverage our live individual or group training—as well as on-demand virtual training—to maximize your investment in our tools
Client Support Team
- Rely on our deep solution expertise to help you address any issues you encounter quickly and effectively
- Easily reach our specialists by submitting a support request ticket through the Client Resource Center, by phone, or via email
- Designated Premium Support Manager and phone number, at additional cost
- Expedited response time
- Regular status calls
- Pre-release product overviews
Client Support Managers
- Rest easy knowing urgent or complex questions and issues receive extra attention from our client support managers
Client Support is always to helpful. They not only answer my questions, but give me insightful tips on related issues to my original problem.
Large Healthcare Organization
Lets Work Together
Our team is eager to help you meet your organization’s needs, and help you get the most out of your NAVEX Global tools.
Get in touch today, and let’s get started. Contact us at firstname.lastname@example.org or +1 866 297 0224.
About NAVEX Global, Inc.
NAVEX Global’s comprehensive suite of ethics and compliance software, content and services helps organizations protect their people, reputation and bottom line. Trusted by 95 of the FORTUNE 100 and more than 12,500 clients, our solutions are informed by the largest ethics and compliance community in the world.