We recently hosted a webinar, “Priorities, Practices and Trends in Training” to discuss the findings from our NAVEX Global 2014 Ethics and Compliance Training Benchmark Report. Some of the key findings from the report, which we addressed in detail during the webinar, were:
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July 21, 2014 • Ingrid Fredeen, Mary Bennett
July 16, 2014 • Daniel Kline
An international focus on defining, preventing, and understanding the concept of “conduct risk” has become problematic for financial services organisations in the UK and beyond—in part because the term is not yet clearly defined. According to the Financial Conduct Authority (FCA), the UK’s regulatory body for financial services organisations, conduct risk is “consumer detriment arising from the wrong products ending up in the wrong hands, and the detriment to society of people not being able to get access to the right products.”
July 14, 2014 • Shon Ramey
I’ve watched for several years now the supposed controversy regarding the requirement of separating the general counsel and chief compliance officer roles. The arguments against combining the roles have ranged from a single individual simply not having enough time to devote to both roles to there being an inherent conflict between the roles. I say “faux” and “supposed” when describing the conversations because these discussions usually miss the point they should be focused on: How do you create and manage an effective ethics and compliance program for your organization? Requirement or Best Practice?
July 10, 2014 • Shanti Atkins
The now infamous General Motors mea culpa, which followed the automotive giant’s recall of almost six million cars, has brought the importance of a “speak up culture” front and center.
July 9, 2014 • Amanda Gratchner
Earlier this year, the French data protection regulatory authority (“Commission Nationale de L'informatique” or “CNIL”) significantly broadened the scope of the matters it allows whistleblowers to report through a hotline under its Unique or Single Authorisation registration process. New Options & Scope Previously, the Single Authorisation process limited reportable matters to financial irregularities, prevention of anti-competitive practices or violations of the Japanese Financial Instrument and Exchange Act.
July 3, 2014 • Simmi Singh Corcoran
A recent study, Report to the Nations on Occupational Fraud and Abuse: 2014 Global Fraud Study from the Association of Certified Fraud Examiners (ACFE) analyzed nearly 1,500 cases of occupational fraud as reported the Certified Fraud Examiners who investigated them. The report says that “the typical organization loses five percent of revenues each year to fraud. If applied to the 2013 estimated Gross World product, this translates to a potential projected global fraud loss of nearly $3.7 trillion.”
July 2, 2014 • Shanti Atkins
A co-founder and now former employee at Tinder has sued the dating app startup and its leaders for sexual harassment and discrimination. It’s a messy (and familiar) story of an office romance between senior execs gone horribly wrong. The fallout has only just begun, complete with incriminating texts and emails that have gone viral and will live forever in the company’s cyber culture.
June 27, 2014 • Andrew Foose
In the first half of this year, I interviewed and conducted focus groups with hundreds of line employees, professionals and managers on four continents and—regardless of country, culture or industry—three themes came up again and again. These themes go to the heart of establishing a truly effective ethics and compliance or business conduct program. 1) Nothing— Nothing—Communicates Values More Clearly than Actions A company can have the most sophisticated ethics and compliance program and spend millions of dollars on it annually, but, in the end, what employees notice the most are the actions of their managers and senior leaders.
June 23, 2014 • Mary Bennett
For the last five years, NAVEX Global has been proud to provide the industry’s best and most statistically accurate hotline benchmarking data. Our annual reports are a trusted resource for ethics and compliance officers, executives and boards of directors who have program oversight responsibilities. Given the eagerness in the space for data relating to the industry’s biggest challenges, we thought it would be prudent to do some research into the number one area of compliance spend – ethics and compliance training.
June 19, 2014 • Diane Brown
“Too legalistic.” “Boring.” “Hard to understand.” “Just a CYA for the company.” These are all real comments my Advisory Services team members and I have heard from employees at hundreds of organizations with relation to their codes of conduct. If any or all of these comments apply to your code, it’s time for an update. (Learn more: Is it Time to Update Your Code of Conduct?) Your Code of Conduct is the Foundation of Your Organization’s Ethics & Compliance Program